Refund policy

Return Policy

We gladly accept returns for items that are deemed faulty.

Return requests should be lodged within 7 days of receiving your order. This does not apply to items damaged during transit, which must be reported to our team within 24 hours of delivery.

All breakage or fault claims will be assessed, and we will contact you regarding the outcome. Where a product is confirmed to be faulty, return shipping costs will be covered by us.

Nothing in this policy excludes or limits your rights under Australian Consumer Law.

Refund Policy

If you believe you have received a faulty item, please contact our team via phone or email to discuss your concerns.

We are committed to providing excellent customer service and will always strive to achieve a fair and positive outcome. Our goal is to ensure you are happy with your experience shopping with us.